From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Supporting vulnerable consumers

Published: 13 Jun 2022

The Inclusive Service Kitemark has been launched by BSI to assist vulnerable consumers. We speak to Natasha Bambridge, Global Consumer Promise Practice Director at BSI, about how the Kitemark will help protect and support consumers.  

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Compost standards at the heart of sustainability

Published: 10 Jun 2022

From keen gardeners to large-scale farmers, compost is a vital component in maintaining soil health and promoting growth.

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UKAS CertCheck: Taking uncertainty out of the supply chain

Published: 10 Jun 2022

Jeff Ruddle, Strategic Development Director at UKAS, outlines the organisation’s recently-launched UKAS CertCheck, a database of more than 300,000 management systems certifications issued worldwide by UKAS-accredited certification bodies.

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On-site audits no longer the only option for nuclear sector

Published: 11 May 2022

Emma Winsor CQP MCQI, Audit Manager for the international aerospace, defence and security company Babcock International Group at the Devonport Royal Dockyard Ltd in Plymouth, UK, outlines the changes to auditing in the nuclear sector as a result of the pandemic.   

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Quality apprenticeship delivering real benefits

Published: 10 May 2022

Dave Ramsay, Continuous Improvement Manager for wilko hardware stores, has been on a quality apprenticeship journey, achieving his Lean Six Sigma Black Belt.

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Supporting people to work better for longer

Published: 4 Apr 2022

Three ISO standards have recently been introduced to give guidance around our ageing society. We speak to Kim Chaplain, Associate Director for Work at the Centre for Ageing Better, about how one standard in particular, ISO 25550, can help employers retain and recruit older workers.

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Striving for quality in aerospace

Published: 4 Apr 2022

Chris Hosking, Head of Safety, Quality and Environment, Marshall Aerospace, discusses the mission-critical role of quality in the aerospace sector. 

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Asset management at the heart of quality patient care

Published: 7 Mar 2022

The Covid-19 pandemic has reinforced the central role played by the UK’s National Health Service (NHS).

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Accelerating telehealth with ISO 13131:2021

Published: 7 Mar 2022

The use of online healthcare accelerated drastically during the pandemic and ISO 13131 was updated last year to regulate standards. We speak to John Sweeney, CEO of Health Care Informed, about the need for the updated standard.  

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ISO/IEC 27001 – the old and the new

Published: 7 Mar 2022

Gary Hibberd, fellow of the Chartered Institute of Information Security, examines the changes to ISO/IEC 27002:2022 and the impact of the ‘upgrade’ for quality professionals working with ISO/IEC 27001:2013.

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