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From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Jayne Nixon

Learning globally recognised skills

Published: 28 Mar 2024

As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.

Dr Nigel Croft CQP FCQI

Managing a changing climate

Published: 26 Mar 2024

Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.

Hugh Edwards

Developing quality skills

Published: 12 Mar 2024

As part of a series of articles in which quality professionals share their experiences of different quality qualifications, Hugh Edwards, Quality Manager at Qnostics, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.

A meeting taking place

The Hawthorne effect

Published: 4 Mar 2024

If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.

Steve Cadigan

In conversation with Steve Cadigan

Published: 16 Feb 2024

We talked to HR strategist Steve Cadigan about how best to cope with the rapid changes that organisations are seeing right now.

Regulating artificial intelligence

Working to regulate artificial intelligence

Published: 1 Feb 2024

An international BSI poll reveals that 62% of the public want tighter controls around AI, but governments around the world are working to differing standards and timescales. Can the quality sector step in to provide some much-needed confidence?

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