Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life
ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.
Threat to a Ministry of Defence contract
In our latest dilemma, a small business is subjected to an inappropriate ISO 9001 certification audit.
5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
Inside an RAF improvement programme
Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.
Video: Lush – sustainable supply chains
Creative Buyer, Gabbi Loedolff explains how Lush works closely with local communities to continuously improve their cocoa supply chain.
Member case study: how CPD helped me
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.
The best of the CQI eLibrary: sustainability
The CQI eLibrary is filled with thousands of the world’s leading professional articles, reports, journals and magazines. To aid your continuing professional development we have chosen three articles that examine the subject of sustainability.
Assuring against Ebola
Natasha Cowan spoke to Colonel Chris Gibson to find out how he used innovative quality techniques to stop the Ebola virus in its tracks.
The changing face of excellence
As David Teale stands down as CEO of North of England Excellence, he shares his knowledge of excellent organisations and the opportunities in the north.
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