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Where should your AI efforts begin?
Published: 16 Oct 2024
Technology consultant Dr Jeffrey Funk considers the rise of generative artificial intelligence and how it can benefit the quality profession.
Metrics motivate performance and behaviours
Published: 30 Sep 2024
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Published: 8 Mar 2024
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.