Search
Find quality content.
Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
Who are the top 10 companies for good governance?
Call for corporate governance revolution following release of 2016 Good Governance Report from the Institute of Directors and the CQI.
As Brexit nears, what does the UK stand for?
CQI head of profession welcomes government inquiry into corporate governance but calls for wider debate
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
Professional-level courses
These courses are for those who are currently practicing quality and are in, or aspire to leadership or senior management.
CQI and Crossrail quality report: Mind the Gap
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
Good governance in the Third Sector: new paper
The CQI has partnered with the Good Governance Institute to deliver a new report on the third sector.
Foundation-level courses
These courses are perfect for those new to quality or who work in another profession.
Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.