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Developing a competence standard for the built environment industry
Clare Price, sector lead for built environment standards at BSI, assesses the BSI’s role in developing a built environment competency framework in the wake of the tragic fire at London’s Grenfell Tower.

Maintaining PPE quality when lead times are slashed
Ben Fear, CEO of a medical devices supplier, reflects on the life-and-death challenge of keeping standards high during the past two challenging years.

People engagement: Three keys to success
Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor.

Digging deep towards integration: Wessex Archaeology
An archaeological services company has encouraged employees to volunteer as auditors as part of the journey to implement ISO 45001 and integrate it with an existing quality management system. We spoke to Wessex Archaeology’s Quality Director, Linda Coleman PCQI, and some of her colleagues, to find out more.

Validating organisations’ claims about their environmental credentials
COP26 had some worthy aspirations, but it raised plenty of questions for quality management professionals, argues Taofeeq Ibn-Mohammed, Assistant Professor and Head of Sustainability Research at WMG, University of Warwick.

How the International Water Association aims to keep the taps running
Water companies need to take a balanced approach to managing long-term urban infrastructure in a sustainable way, says the International Water Association’s Rita Brito.

How quality can improve supply chain business performance
The global supply crisis means many organisations need to focus on building better partnerships with high-quality suppliers, says Bob Hughes CQP FCQI .

Layered process audits show the benefits of focusing on facts as well as faults
Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor.

Raising and auditing ESG standards – from Lima to London
Find out how applying internationally recognised standards, such as B Corp, is supporting the development of a South American health food business.

Electric vehicle accreditation scheme aims to boost drive towards net zero
As sales of electric vehicles continue to grow, a UK Government-backed industry accreditation scheme claims to be boosting consumer confidence. With three different organisations involved in the certification process, we look at how the scheme is audited.