Exploring Hidden Dimensions: how Japanese philosophies are intrinsic to quality

Japan is renowned for its commitment to quality, in both the personal and professional environments. This commitment goes beyond mere performance, it underpins the very fabric of the nation's culture and ethos. Quality, in the Japanese context, is derived from a complex interweaving of cultural, social and individual values.

In this webinar, Rasoul Aivazi and Richard Brett will explore this unconscious cultural influence on quality in Japan, and examine how embracing this quality culture can unleash professional success. Rasoul and Richard will use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.

This webinar is based on a series of articles by Rasoul and Richard on quality.org that consider the different approaches to Quality taken in western counties, compared to Japan.

About the speakers

Rasoul Aivazi, Quality Lead & Lead Auditor - International Projects

Richard Brett, retired Auditor & Quality Professional

Richard retired after 46 years in the pharma industry, all working for GSK and its legacy companies.

Richard worked across the organisation, in R&D, Quality and corporate functions. His Quality experience covered site, central, regional and global roles.

One of his roles was as the Japan Quality SME (Subject Matter Expert) for GSK's Global Manufacturing & Supply organisation.

Richard's final role was as a corporate internal auditor, reviewing the management of Product Quality and Supply Continuity.

Richard originally qualified as a chemist, joining the Royal Society of Chemistry in 1982 and is a Chartered Chemist and Chartered Scientist.

Richard has been a member of the CQI since 1985 and is a Chartered Quality Professional. He is a founder member of the Audit SIG and is currently the Vice-Chair.