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Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: ISO 14001 and environmental auditing
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
Behind the scenes: revising ISO 9004
Mark Braham, FCQI CQP, reports from Rotterdam where he was the CQI category A liaison for ISO/TC 176, the committee revising the quality management standard.
Taking the mystery out of ISO 9001:2015
The CQI spoke to Lucy Payne, CQP MCQI, quality management consultant at CQI and IRCA Approved Training Partner, Vale Quality Management Services to find out her career advice and how the training clarifies ISO 9001:2015.
Who are our customers?
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
How to conduct a successful audit risk evaluation
Andrew Ward explains how he helped create a bespoke audit solution to support Balfour Beatty and Crossrail during construction of the new Woolwich station.
Survival of the pharmaceutical auditor
Mike Halliday, vice president at NSF Health Sciences Pharma Biotech Consulting, explains the importance of thoroughly auditing your supply chain.
Major changes underway to vital audit standards
Richard Green explains crucial changes to ISO 19011 and ISO/IEC 17021-1 and reveals what this will mean for the quality profession.
Auditing for improvement
Dan Kent, CQP FCQI, head of quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI Competency Framework and drive improvement.