Daniel Moore talks to Roxann Dawson, Head of Quality at Network Rail, UK, about her recent success of achieving Fellowship status.

Christel Fouche, ISO 45001 Lead Auditor, shares her experience and interviewing tips for conducting audits under ISO 45001:2018, and explains how to adapt to the changes in auditing, following the migration from OHSAS 18001.

Luis Alberto Palacios Vásquez, Technical Director at Integral Consulting Group, Guatemala, South America, explains the application of risk-based thinking during the audit process.

Tony Brachmanski, CQP MCQI, IRCA Registered Principal Assessor, provides an insight into the purpose and structure of the Approved Contractor Scheme (ACS), and the approach third party ACS- approved auditors are applying to assess businesses against the standard.

Dr Mohamed Ellethey, Sustainability and Quality Assurance Head at Elsewedy Electric, Egypt, talks to Daniel Moore about his experience working during the coronavirus pandemic, and how his team have adapted their processes to deliver quality and better communication between staff and customers.

Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.

Ken Burrows, CQP MCQI, Air Domain Quality Team Leader at Defence Equipment and Support, UK, explains the importance of creating leadership commitments with the wider team to ensure accountability.

With most staff still working from home, Karen McDonald, CQP MCQI, Quality Manager at Skanska, UK, talks to the CQI about how her team’s Central Learning Hour is helping Skanska’s staff to stay connected and learn new skills together during the coronavirus pandemic.

Aijaz Ali Nasser, Principal Auditor and former Ex-Regional Supplier Quality Auditor, Asia Pacific Middle East at GlaxoSmithKline, shares his experience of auditing global suppliers.

Jennie Clark, CQP MCQI, Director of Elliem Consulting, UK, provides some advice and guidance to help employers improve the mental health and wellbeing of their staff.