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Services quality vs manufacturing quality – how do you define quality in a service organisation?
Published: 2 Aug 2018
Sponsored article: Matt Tizzard explains why quality in services can be difficult to evaluate and shares some tools to help your business improve its quality culture.
Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing
Published: 2 Jun 2017
In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
CQI and Crossrail quality report: Mind the Gap
Published: 28 Sep 2016
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
Webinar: A quality career – it's in your hands
Published: 1 Nov 2014
An introduction to the CQI's unique Competency Framework and how it can support your career development.