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Understanding organisational context in ISO 9001 and ISO 14001
John Hartill looks at how quality professionals should address the organisational context requirements of ISO 9001 and ISO 14001.

ISO 9001:2015 documented information
Alex Woods offers a guide to the documented information requirements in ISO 9001:2015.

Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.

Getting the best results from leadership
Neil Anderson gives an overview of six leadership styles and their application.

Five tips for maintaining a management system in your supply chain
Steve Coles explains some of the skills professionals need to improve their management system and the supply chain in their organisation.

Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.