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Delivering training in the midst of Covid-19
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.

Commandeering the certification industry into the 21st century
Over the past two decades, as technology has evolved, so too has the certification industry. Laura Fletcher, Commercial and Customer Experience Director at NQA, explores the recent changes to auditing following the Covid-19 pandemic.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.

Why I chose the CQI Mentoring programme
Derek Geyer, CQP MCQI, Quality Lead at Balfour Beatty Kilpatrick, tells Dina Patel about his experience as a mentee on the CQI and IRCA Mentoring programme.

The future of quality management
Since our inception in 1919, the science of quality management has changed radically from inspection to the broad management discipline it is today, and the CQI has too.

ISO 44001: Collaborating to reach new heights
Discover how organisations can strengthen working relationships to optimise value creation. David Hawkins, Chair of the committee that designed the business collaboration standard, shares his insight and top tips for implementation

Bringing better quality into construction
Daniel Moore speaks to Charlie Versi, Director of Quality, Europe, at Multiplex and 2018's Quality Professional of the Year, about life after the awards and how this accolade has helped him to promote quality across the construction sector.

Maintaining safety at sea
Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, explains how the latest technologies are helping to improve designs for modern-day vessels. But there is much more work to be done, he says.

Managing health and safety as part of the quality management system
Bob Marshall, CQP MCQI, Secretary of the CQI Yorkshire branch, explains how health and safety must be considered when determining the needs and expectations of interested parties and providing a suitable working environment.