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Why company style should not replace company effectiveness
Andrew Ward CQP MCQI explains why a strong written business procedure should be front and centre for all organisations, helping to maintain the company image.
Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?
Streamlining the audit process
Pedro Medel Reyes, Quality and Compliance Manager at Perforadora México of Grupo México, has streamlined the audit process for his company to improve efficiency. Here, he explains the work which led to him becoming a finalist in the Emerging Talent Award at this year’s CQI International Quality Awards.
Focusing on the future
IRCA Principal Auditor Ravindiran Gurusamy makes the case for putting customer focus at the heart of an organisation.
Finding testers in times of shortages
Richard Mort, a senior consultant at Eurofins Digital Testing, an independent company for quality assurance, testing and cyber security for software systems and devices, explores the challenges faced by the testing industry, and suggests key approaches to ensure organisations’ quality assurance remains a constant capability alongside software development
Breaking down language barriers
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.
Cognitive bias and its impact on outsourcing
Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided.
Audit SIG attendees and the future of audit
The Chartered Quality Institute’s Audit SIG Conference, in partnership with Inmarsat and sponsored by Société Générale de Surveillance (SGS), took place on September 15 at Inmarsat’s headquarters in London. At the end of the event, delegates and Audit SIG members stopped to share their thoughts on the future of the audit industry and their key takeaways from the event.
Reframing perceptions of the quality profession and its business
In the CQI’s recent Workforce Insight research, fewer than two in five working respondents said they felt highly valued by other teams, departments and employees in their organisations. Could the key to raising that number lie in changing the perception of quality? Quality systems and assurance professional Ryan Renard CQP MCQI makes the case.
Preventing food fraud
Both the EU and UN describe the current climate as a global food crisis and warn of ‘serious risk’. It is imperative, therefore, that we maintain vigilance to prevent food fraud, says Forbes Fyfe, Agriculture Supply Chain Technical Account Manager at global assurance specialist LRQA.