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An overview of risk management
Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.
Common sense when auditing a micro organisation
Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach. IRCA Technical Assessor Horacio Martirena, Director of M&A Consultores in Argentina, gives a scenario of how common sense can be applied in such a situation.
Is a scoring system needed in ISO 9001?
Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond in achieving their certification.
Is conformity assessment a quality process?
Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.
From auditing to accountability
Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability.
Improving auditing processes with a quality lens
Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.
Decentralising clinical trials
Damien Tiller, Director of Quality at Lindus Health and an IRCA Lead Auditor, examines the changing face of clinical trials and how organisations must strive to do the right thing while adapting to a new way of working.
Testing mobile application quality
Every one of us who uses a mobile device has inadvertently become a quality assurance tester. But for experienced professional quality assurance engineers there is a long checklist of verifications that are vital to ensuring a quality product, says Quality Assurance Engineer Olga Radionchik.
Fire safety requirements: A management system approach
In the wake of the Grenfell Tower tragedy, the Government published an independent report into building regulations and fire safety, produced by Dame Judith Hackitt. Robert Morley, a Lead Assessor at MMRA of fire risk management systems to BS 9997:2019, explains the management system approach to fire safety requirements.
Creating a RACI: It’s well worth the effort
Andrew Ward CQP MCQI outlines the value of a RACI matrix when assigning roles and duties in any task.