Dave Sheedy, CQP MCQI, Quality Assurance Manager at Arcelor Mittle Kent Wire Ltd, UK, explains the life-saving importance of suppliers producing the correct accreditation for the latest construction quality standards.

Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision.

Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.

Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.