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Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Setting and meeting KPI targets
Published: 8 Sep 2020
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
A common-sense approach to internal IMS audits
Published: 23 Aug 2018
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
The importance of the business continuity management system
Published: 24 Aug 2017
We take a closer look at the fastest growing ISO standard, ISO 22301:2012, and explain how you can use the standard effectively.
ISO 22000:2018 set to impact the global food sector
Published: 17 Aug 2017
As the standard for food safety management systems undergoes a major revision, Ian Dunlop, CQP FCQI, explains the most significant changes.
ISO 9001:2015 – an opportunity to reboot your QMS
Published: 19 Jul 2017
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
The dangers of cowboy certification
Published: 8 Jun 2017
In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry.
The Competency Framework for Auditors – Part 4: How to achieve the intended outcomes
Published: 12 May 2017
In part four of our series, Richard Green explains performance evaluation to make sure the management system is producing the intended outcomes.
The Competency Framework for Auditors – Part 3: How to ensure management intent is effectively implemented
Published: 25 Apr 2017
In part three of our series, Richard Green explains how to use Annex SL to ensure strategy decisions from the top are really being carried out on the ground.
Best of the CQI eLibrary: environmental management
Published: 14 Mar 2017
Read five of the latest journal articles on environmental management for quality professionals