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An everyday quality assurance service
Published: 5 Jul 2019
Ernesto Quider, CQP FCQI, Health Group Quality Systems Manager/Pathology Quality Manager at Hull University Teaching Hospitals NHS Trust, winners of the Quality Team of the Year Award at the 2018 International Quality Awards, talks to Alicia Dimas, from the CQI, about the team’s achievement
A View from the Top: Murray Hudson, Managing Director at Gratnells
Published: 7 Jun 2019
Former BBC Journalist, Murray Hudson, Managing Director at Gratnells, explains what quality means to him.
Meet the volunteer: Victoria Derbyshire
Published: 6 Jun 2019
Victoria Derbyshire, Apprentice Quality Professional at Nuvia, talks to the CQI about her volunteer work as Publications Lead and Secretary for the Nuclear Next Generation group
Meet CQI volunteer Mike Buss
Published: 5 Jun 2019
Mike Buss, Head of Quality at Taylor Woodrow, explains how he uses his time as a CQI volunteer to actively contribute to quality improvement across the construction industry.
Meet the Fellow
Published: 5 Jun 2019
John Addey, former Quality Manager at BAE Systems, talks about what being a Fellow of the CQI means to him and encourages young quality professionals to build and diversify their experience
How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
Published: 8 May 2019
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries.
Customer loyalty and the role of the quality professional
Published: 14 Mar 2019
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
BS 9009 – 2019 open for consultation
Published: 19 Feb 2019
BS 9009 External Providers - Trust Tests is now open for public comments until 4 April 2019. Mike Pearson, Director at Pearson Associates, and expert in BS 9009, explains the standard and its context.
Human factors in manufacturing – Part 2
Published: 20 Dec 2018
In the second part of this two part series, David Scrimshire explores how to better address the root causes for human errors and how to motivate people in your organisation
Artificial Intelligence: A powerful tool for quality professionals
Published: 6 Dec 2018
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.