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How great leadership powers success
The CQI’s first corporate connect event of 2019, Driving Performance and Enabling Change: How Great Leadership Powers Success, took place on 29 January in London, held in collaboration with Shirley Parsons Limited (SPL).
Meet the Fellow: Steven Moir on his ISO 9001 transition journey
Steven Moir, CQP FCQI, is the quality and compliance manager, and part of the extended leadership team within DigiPlex. Here, he explains why transition to ISO 9001:2015 is important.
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
How I became a Fellow: Amanda McKay
As part of the CQI’s new Meet the Fellow series, we interview quality advocate Amanda McKay to find out what it takes to achieve this prestigious grade and how she is developing the next generation of quality professionals.
CQI unit: People in quality – level 5
Learn the impact on quality of working environments, including how to ensure harmonious and effective relationships to achieve business objectives and improve performance.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.