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Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Keeping business afloat during Covid-19
Published: 22 May 2020
Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
What makes our team a winner?
Published: 8 Jul 2019
After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field.
Leadership – it’s about people
Published: 23 Apr 2018
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
Why ISO 9001:2015 calls for a partnership approach
Published: 25 Jan 2017
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
Download the Defence Body of Quality Knowledge
Published: 9 Aug 2016
Essential reading for quality professionals looking to get ahead in the defence industry.
Webinar: A quality career – it's in your hands
Published: 1 Nov 2014
An introduction to the CQI's unique Competency Framework and how it can support your career development.
Leading Quality in the 21st Century (ebook)
Published: 1 Sep 2014
A collection of six articles commissioned by the CQI from experts at Oakland Consulting looks at the new challenges facing the quality profession.
How quality adds billions to the UK's economy
Published: 9 Aug 2012
How much is quality management worth to the UK? A groundbreaking study revealed that in 2011 quality management practices contributed £90bn to the economy (six per cent of GDP), £9.1bn in taxes to the treasury and 1.4 million jobs.