Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.

Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products. 

In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute  to their business success.

Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.

Richard Green breaks down the history and practicality of ISO/IEC 27017:2015.

Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.