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Process automation and the quality professional
Published: 23 Nov 2020
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally-advanced era.
Creating a path to success
Published: 6 Nov 2020
Hadi El Cheikh, Quality Health and Safety Executive Manager at Veolia Water Technologies, Middle East, shares some tips that will help businesses and organisations achieve their ultimate vision.
Eliminating the costs of poor quality
Published: 13 Oct 2020
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Strengthening customer relationships through quality assurance
Published: 12 Oct 2020
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.
Setting and applying SMART objectives
Published: 11 Aug 2020
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
A future direction for quality management standards
Published: 9 Jun 2020
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.
The new normal for remote audits
Published: 8 Jun 2020
Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.
Keeping up with supplier demand
Published: 4 Jun 2020
As the coronavirus pandemic continues, Jennifer Feasby, Quality Manager at Hart Biologicals, UK, speaks to Daniel Moore about how the company has continued to supply In Vitro Devices to customers, while tackling the challenges and threats posed by Covid-19.
Delivering training in the midst of Covid-19
Published: 11 May 2020
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.