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​Introduction to Change Management

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

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​Introduction to Stakeholder Communications

This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation.

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CQI Integrated Management Special Interest Group (IMSIG)

The CQI’s Integrated Management Special Interest Group (IMSIG) was established in 1996 as a forum for those interested in the quality of management, governance and implementing fully integrated management systems. That address the totality of an organisation without boundaries.

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