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Developing customer value

Published: 3 Jun 2020

Mark Eydman, CQP MCQI, Founder and Lead Consultant at Six Pillars Consulting, UK, looks at creating customer value, this year's World Quality Day theme, from the perspective of a quality professional.

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Remote auditing: a 360-degree perspective

Published: 29 May 2020

Dean Blevins, CQP MCQI, Product Quality Specialist at Almac Group reveals what was discussed at the latest CQI Northern Ireland branch event on remote auditing. 

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Guidance published to maintain confidence in food safety during Covid-19

Published: 28 May 2020

BRCGS, the organisation behind the Global Standard for Food Safety, has issued new guidance to food manufacturers amid concerns about the impact of Covid-19 on food production. Jon Murthy, Head of Global Marketing at BRCGS, reveals more.

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Maintaining accreditation through remote assessments

Published: 26 May 2020

The Covid-19 pandemic and government restrictions has seen remote working and the curtailing of services become the new norm for many organisations. Jeff Ruddle, Strategic Development Director at UKAS explains how UKAS is helping conformity assessment bodies during this time.

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The benefits of ISO 50001:2018 - Energy Management Systems

Published: 12 May 2020

Roy Rogers, CQP MCQI, QSHE and Energy Director at Enigma Industrial Services, explains how his organisation added value by implementing ISO 50001:2018 – Energy Management Systems.

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How robots are changing quality assurance in manufacturing

Published: 5 May 2020

Gaurav Bijlani, PCQI, Senior Production Test Engineer at Hanover Displays, explains how the use of a collaborative robot has helped to increase and improve output at his organisation.

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Life in Hong Kong during Covid-19

Published: 5 May 2020

Carmen Chin, PCQI, Quality Assurance, and Ian Streeter, MCQI, Quality and Safety Manager at a global transportation company, share their experience of life in Hong Kong during the pandemic.

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Commandeering the certification industry into the 21st century

Published: 4 May 2020

Over the past two decades, as technology has evolved, so too has the certification industry. Laura Fletcher, Commercial and Customer Experience Director at NQA, explores the recent changes to auditing following the Covid-19 pandemic.

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