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Creating a quality culture with TQM
Published: 14 Sep 2020
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Risk-based thinking in ISO 9001
Published: 8 Sep 2020
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Delivering training in the midst of Covid-19
Published: 11 May 2020
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.
Being a leader in health and safety
Published: 11 May 2020
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
The benefits of achieving certification for GDPR compliance
Published: 3 Sep 2019
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
BaxterStorey: Our sustainability journey
Published: 2 Aug 2019
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.
Adhering to data protection legislation with BS 10012:2017
Published: 1 Nov 2018
Is GDPR alone going to shape the future of data protection, or do organisations need more structure to ensure compliance? Tom Martin-Ball investigates.
Time to challenge and reshape the cost of quality paradigms
Published: 25 Sep 2018
Bob Goodwin, CQP MCQI MSc PGDip, explains why the cost of quality should not be the main focus for quality professionals
The pitfalls of failing to prioritise quality
Published: 6 Oct 2017
Trish Faulkner Pratt, CQP MCQI, reflects on the value of integrating ISO 9001 in business operations and the negative consequence of neglecting standards.