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Calibration – that's what you need
Published: 25 Sep 2024
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI
Corrective action responses following internal audits
Published: 25 Jun 2024
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
The Hawthorne effect
Published: 4 Mar 2024
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
A psychologist, a quality guru and a president walk into a bar…
Published: 14 Apr 2023
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.