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Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.

Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

How not to audit: Learnings from Audit SIG’s LinkedIn group
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.

How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.

Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.

Communicating quality through storytelling
Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories.

BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.