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The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.

Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.

Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Strengths and weaknesses of the checklist approach to auditing
Andrew Ward CQP MCQI examines the benefits and challenges of taking a checklist approach to audits.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

When quality is crucial
Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.

IWA 48: A new benchmark in ESG implementation
Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.

Calibration – that's what you need
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

Leveraging GenAI for quality engineering
Dave Colwell, Vice President of Artificial Intelligence and Machine Learning at Tricentis, explores how generative artificial intelligence can be used to support quality in software development.