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How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.

A joint effort for the environment
Environmental auditing is not a one man, or woman, job. Nigel Leehane, Chair of the ISO sub-committee on Environmental Auditing, speaks to Alicia Dimas about the sub-committee work and how it liaises with the CQI to guide organisations to achieve their environmental goals

Management systems in the digital age
DNV GL is the headline sponsor of the CQI’s inaugural International Quality Awards. Shahram G. Maralani, global director of technology and services, explains how digitalisation impacts the work of quality professionals today.

A lesson on clinical audits at the CQI Greater Peterborough and Cambridge branch
Josefina Gil-Moya explored why clinical audits are crucial in setting priorities and making improvements in patient care.

The important change to ISO 9001’s clause on organisational knowledge
IRCA Principal Auditor Ramanie Pathirage Chandraratne reveals why the new standard requires auditors to act now in order to improve their understanding.

Best of the CQI eLibrary: ISO 14001 and environmental auditing
With the launch of ISO 14001:2015, auditors need to develop their understanding of the environmental standard. We highlight five top articles on EMS auditing.

Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals

Behind the scenes: revising ISO 9004
Mark Braham, FCQI CQP, reports from Rotterdam where he was the CQI category A liaison for ISO/TC 176, the committee revising the quality management standard.
IRCA RBA Auditor Certification Scheme
The Responsible Business Alliance (RBA) formerly known as the Electronic Industry Citizenship Coalition (EICC), is a common audit scheme for sustainability in electronics.

ISO 9001:2015: 15 ways to improve quality
Bastine Paul says ISO 9001:2015 is one of the best standards for Quality Management Systems. Significant change to the revised standard gives various ways for quality improvement. Here are 15 effective ways ISO 9001:2015 can boost quality improvement.