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Communicating effectively during the coronavirus
Dr Mohamed Ellethey, Sustainability and Quality Assurance Head at Elsewedy Electric, Egypt, talks to Daniel Moore about his experience working during the coronavirus pandemic, and how his team have adapted their processes to deliver quality and better communication between staff and customers.

Error-proofing production for medical devices
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.

World Quality Day 2020 Toolkit
World Quality Day 2020 is your opportunity to celebrate your quality achievements, and recognise those that uphold trust to sustain and improve performance every day of the year.

A future direction for quality management standards
Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.

Delivering training in the midst of Covid-19
Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.

Commandeering the certification industry into the 21st century
Over the past two decades, as technology has evolved, so too has the certification industry. Laura Fletcher, Commercial and Customer Experience Director at NQA, explores the recent changes to auditing following the Covid-19 pandemic.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.

Why I chose the CQI Mentoring programme
Derek Geyer, CQP MCQI, Quality Lead at Balfour Beatty Kilpatrick, tells Dina Patel about his experience as a mentee on the CQI and IRCA Mentoring programme.

Out of the Covid-19 crisis
As the Covid-19 tsunami grinds through our families, our organisations and our economies, I am already sensing that, when the virus recedes, it will leave a very different landscape.