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Digital Innovation winner and finalists 2024

Meet the International Quality Awards Digital Innovation winner and finalists

The initiative which best leverages a digital/technology solution to help people improve the performance of their organisation’s business processes, and the quality of product and service outcomes for customers and stakeholders.  

Meet the winner: Netcare Ltd.


Netcare Ltd.'s CareOn project has revolutionised the way healthcare is provided across South Africa, and increasingly the globe. Transitioning from a paper-based medical records system to a digital-first approach for hospitals, medical staff, patients, and other key stakeholders relied on significant technical innovation and fostering new skills across thousands of end users. 

It was their use of creative methods to onboard individuals at all levels of the healthcare service, that differentiated this project from the rest.  

Judges' comments

Federal Authority for Identity, Citizenship, Customs & Port Security

Federal Authority for Identity, Citizenship, Customs & Port Security’s (ICP) successful rollout of the Citizen Access Smart App has enabled citizens of the UAE to efficiently, and reliably, access over 100 government services online. This innovative project has resulted in the government significantly reducing the financial cost and environmental impact previously associated with these services. 

Leonardo UK  

Leonardo's Digital Factory project seeks to combine business intelligence, machine learning /AI and a secure cloud to revolutionise quality management across the entire organisation. The project has demonstrated the ability to automatically analyse defects and track emerging issues, leading to significant cost savings and improved quality. 

Discover the full list of winners finalists and categories for this year.

Learn more about the International Quality Awards 2024

Explore the digital innovation of the Netcare Group

Gerhard Weiss, Projects Director for CareOn, shares insights on how CareOn is revolutionising healthcare with this award-winning digital innovation.

Access the full interview exclusively on the Quality Learning Hub.

Meet our partners

Learn more about the organisations partnering with us for the 2024 event

Get in touch

If you have any further questions about Quality Live and the International Quality Awards, please contact our Event Manager Katie Steingold.