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World Quality Week 2023 Highlights: A global celebration of quality excellence

Published: 25 Nov 2023

World Quality Week 2023, held from November 6 — 10, was a week of celebration, enlightenment, and inspiration. Under the theme "Quality: Realising Your Competitive Potential," the week showcased the pivotal role of quality in today's fast-paced world and how it can serve as a competitive advantage for organisations across the globe. 

The Impact of Quality

Our efforts during World Quality Week 2023 have been remarkable, resonating with audiences worldwide. Here's a glimpse of our success:

  • Official World Quality Week 2023 Video: Achieved remarkable success, surpassing 11,400 views to date. 
  • Social Media Engagement: Achieved an outstanding 84.3% positive sentiment score, showcasing exceptional engagement rates. 
  • Net Promoter Score (NPS): Achieved an all-time high of +89, affirming the quality and value of our sessions. 

A collective effort: unleashing quality's potential 

Throughout the week, quality professionals and organisations rallied to shine a spotlight on quality excellence. Webinars and events were organised to explore the diverse facets of quality and to inspire action. 

  • AI Decision Making: Navigating Tomorrow: Discover critical elements shaping trust in AI decision making, ensuring quality professionals address key risks in an uncertain landscape. 
  • Embedding Quality: A Journey Towards Excellence: Explore strategies to embed quality into organisational DNA, fostering innovation and sustainability. 
  • Showcasing Excellence in Action; Babcock, Ministry of Defence, and the Submarine Delivery Unit spotlighted their quality-driven success in maintaining an operational military base. 

Community participation: Global impact 

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World Quality Week 2023 was not just about webinars; it was about the collective effort of quality professionals worldwide. Branches organised their events, contributing to the global celebration of quality. It was heartening to see quality professionals come together, learn, and collaborate, fostering the spirit of excellence. This global movement demonstrated the power of collaboration in driving quality excellence and shaping a better future. 

Another excellent collective effort by the global quality community to promote the value of managing quality and the role of the expert quality profession in helping organisations deliver competitive advantage.

Vince Desmond, CEO

DJ lean strikes again

For seven years running, Dennis Heng AKA DJ Lean has gifted us with musical marvels. His recent masterpiece is a tribute to Singapore, exploring its evolution through captivating melodies and visuals. This musical journey chronicles Singapore's transformation from a post-independence struggle to a global powerhouse, highlighting the central role of quality in its success story.

You can watch the music video here

Quality: A family affair 

Hussain Ali CQP MCQI and his daughters, premiered a short film called “Captain Quality” celebrating quality through the eyes of the future generation of quality professionals, demonstrating that it is not just a professional pursuit but a way of life that transcends generations.

Check out the short film here 

Beyond one week

World Quality Week 2023 served as a reminder that quality is not just a buzzword; it is a fundamental principle that underpins sustainable success and societal progress. As we move forward, the world of quality remains committed to harnessing its power to create a better future for all. Our 2023 resources page will remain available, offering insights related 2023 theme.

Stay tuned for more highlights in Quality World magazine.


Celebrating achievements

We're thrilled to announce our World Quality Week 2023 video, "Quality: Realising Your Competitive Potential," received a prestigious nomination at the 2024 Smiley Charity Film Awards! This recognition highlights its portrayal of quality excellence's immense impact.