
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

The recalibration of globalisation
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI’s Audit special interest group, examines the role of auditing risk in the era of recalibrating globalisation.

Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Management systems and climate change
There must be cross-over between standards if management systems are to play their full role in helping tackle the environmental crisis, says senior auditor Pedro Mejias.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Updated ISO/IEC 27006-1:2024 giving confidence in certification
BS EN ISO/IEC 27006-1:2024, giving requirements for bodies that provide audit and certification of information security management systems, was published in March this year. Steve Watkins, Chair of the BSI technical committee IST/33 for information security, cybersecurity and privacy protection standards, and co-editor of the standard, talks through its key points.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

Threat to a Ministry of Defence contract
In our latest dilemma, a small business is subjected to an inappropriate ISO 9001 certification audit.

Achieving accreditation as a small company
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.
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