Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Auditing collaborative business relationship management systems
Louise Jones takes a closer look at ISO 44001:2017 and auditing collaborative business relationship management systems.
How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
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