
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.

Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Cognitive bias and its impact on outsourcing
Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided.

Managing supply chains post Brexit
Malcolm Harrison, Group CEO of the Chartered Institute of Procurement & Supply (CIPS), talks to Daniel Moore about how Brexit will impact supply chains and logistics in 2021.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

Kobe Steel: the board has questions to answer but this crisis runs much deeper
Estelle Clark, executive director for policy at CQI, comments on the Japanese metal company’s fake quality checks’ data scandal and its repercussions.
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