Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
The demise of the management representative
Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001.
Risk-based thinking
Luis Alberto Palacios Vásquez, Technical Director at Integral Consulting Group, Guatemala, South America, explains the importance of risk-based thinking during the audit process.
Keeping up with supplier demand
As the coronavirus pandemic continues, Jennifer Feasby, Quality Manager at Hart Biologicals, UK, speaks to Daniel Moore about how the company has continued to supply In Vitro Devices to customers, while tackling the challenges and threats posed by Covid-19.
Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.
Women in Quality: Natalie Shoemark-Dyer
Natalie Shoemark-Dyer, CQP FCQI, Head of Quality at Aspire Defence Services Limited in Tidworth, UK, explains how she has climbed the ranks and achieved great milestones in her quality career.
5 minutes with… Anthony Kamau, PCQI Quality & Risk Manager, East Africa at Laborex (CFAO Healthcare)
Anthony Kamau talks to Alicia Dimas about how quality is playing an increasingly important role in the East African health sector
Meet Qatar’s first ISO 45001 certified company
Shipping company Nakilat was certified to the new international standard for occupational health and safety management within two weeks of its launch. Here’s how they did it.
Assuring the future of the assurance market
John Rowley, Global CEO at SAI Global Assurance, headline partner of the 2018 International Quality Awards, talks to Tracy Tyley about his role, company goals, and the key challenges affecting the industry.
Improving security for cloud management systems
Richard Green breaks down the history and practicality of ISO/IEC 27017:2015.
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