Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.
Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.
Women in Quality: Natalie Shoemark-Dyer
Natalie Shoemark-Dyer, CQP FCQI, Head of Quality at Aspire Defence Services Limited in Tidworth, UK, explains how she has climbed the ranks and achieved great milestones in her quality career.
Leadership – it’s about people
In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute to their business success.
How to engage with Human Activity Systems
Bob Kennedy describes a fresh interpretation of system of profound knowledge that facilitates meaningful engagement with 21st century human activity systems.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
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