Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Enhancing the role of auditing to boost organisational capability
How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Updated ISO/IEC 27006-1:2024 giving confidence in certification
BS EN ISO/IEC 27006-1:2024, giving requirements for bodies that provide audit and certification of information security management systems, was published in March this year. Steve Watkins, Chair of the BSI technical committee IST/33 for information security, cybersecurity and privacy protection standards, and co-editor of the standard, talks through its key points.
Learning globally recognised skills
As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.
Planning audits using Quality 4.0
Divine Ashu, an IRCA-certified Lead Auditor in Cameroon, looks at the importance of Quality 4.0 in auditing.
Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.
Importance of a robust food safety management system
Warehouse Quality Supervisor, Adebola Adebileje, examines the importance of a strong food safety management system.
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