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Women in Quality: Natalie Shoemark-Dyer
Natalie Shoemark-Dyer, CQP FCQI, Head of Quality at Aspire Defence Services Limited in Tidworth, UK, explains how she has climbed the ranks and achieved great milestones in her quality career.

CQI hosts Corporate Partner roundtable
The CQI launched its first Corporate Partner roundtable of the year with a focus on influencing the quality agenda; culture and leadership in quality

Sustaining stakeholder buy-in – Part 2
In the follow-up to our two-part series on sustaining stakeholder buy-in, Professor Mitter Vedu, CQP FCQI examines the utility of the Constraint Management, Six Sigma, and Lean methodology in sustaining continued involvement and support from stakeholders and participants.

Leading a process-based organisation
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.

Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Innovation – What does it look like in quality environments?
Sponsored article: This article looks at how quality methods can provide the structure and environment required to stimulate and develop innovation in business, to better serve customers and stakeholders.

Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.

Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.