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Through the lens of the auditee
Published: 7 May 2025
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
Perceptions contributing to a quality culture
Published: 30 May 2023
Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture.
Cognitive bias and its impact on outsourcing
Published: 3 Oct 2022
Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided.