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Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
Forces of destruction
Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.
The effectiveness of corrective action in the construction industry
K. Amarnath takes a look at the effectiveness of corrective actions, especially in the construction industry where tackling nonconformities is a never-ending challenge.
The (martial) art of quality
Dave Treadwell CQP MCQI is a black belt in two different but interrelated disciplines – Six Sigma and karate. He shares his quality journey
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life
The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.