Thought leadership
Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.
Providing a fair assessment
In the first of our Auditor Dilemmas series, Ben Dewison, Specialist Member of the Institute of Customer Service, UK, outlines his steps for assessors to ensure the accreditation process is managed fairly and objectively.
Auditing for cost improvement
Jeff Monk, CQP FCQI, Managing Director of auditing training and consultancy firm, Jemo International, shares his simple steps to help organisations curtail costs and improve business performance through audits.
Find your membership grade
Take this short quiz to find out which CQI membership grade is right for you
Looking for training?
CQI and IRCA Certified Training has a range of quality and auditing courses on different levels. Take this quick quiz and find the training that’s right for you.