Read the latest My Work Day interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with the Competency Framework

Reframing perceptions of the quality profession and its business

Published: 12 Sep 2022

In the CQI’s recent Workforce Insight research, fewer than two in five working respondents said they felt highly valued by other teams, departments and employees in their organisations. Could the key to raising that number lie in changing the perception of quality?

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Preventing food fraud

Published: 12 Sep 2022

Both the EU and UN describe the current climate as a global food crisis and warn of ‘serious risk’.

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Common sense when auditing a micro organisation

Published: 12 Sep 2022

Auditors are trained to audit large organisations with complex structures, but auditing micro organisations may need a rather different approach.

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An overview of risk management

Published: 12 Sep 2022

Bob Hughes CQP FCQI, Director of Temple QMS, highlights how proper risk management enhances the work of the quality profession, outlining the benefits of an effective risk review of a management system.

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Is a scoring system needed in ISO 9001?

Published: 30 Aug 2022

Michael Burton PCQI, Quality & Improvement Business Partner at Amey Consulting, calls on quality professionals to challenge the status quo of what ISO 9001 offers, and suggests a grading system for auditors to follow that would clearly identify which organisations are going above and beyond i

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Is conformity assessment a quality process?

Published: 10 Aug 2022

Is the certification of quality management systems a quality process? Paul Simpson CQP FCQI takes a closer look.

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Improving auditing processes with a quality lens

Published: 5 Aug 2022

Wajahat Ali, a Lead Auditor and Senior Operational Excellence Lead at global mobile satellite communications organisation Inmarsat, discusses how the application of a ‘quality lens’ has helped him unlock the quality potential in organisations.

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From auditing to accountability

Published: 5 Aug 2022

Riccardo Bianconi, Lead Auditor and Accredia Assessor, Coach and Trainer, outlines the importance of listening during the audit process, and makes the case for creating an audit tool through which the board of an organisation, as well as process managers, can demonstrate accountability. &nbs

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Testing mobile application quality

Published: 3 Aug 2022

Every one of us who uses a mobile device has inadvertently become a quality assurance tester.

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Creating a RACI: It’s well worth the effort

Published: 7 Jul 2022

Andrew Ward CQP MCQI outlines the value of a RACI matrix when assigning roles and duties in any task. 

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