Thought leadership
Read the latest My Work Day interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with the Competency Framework
The benefits of the CQI mentoring programme in regrade
Published: 15 Jun 2021
Two CQI members who utilise the mentor programme have completed regrade. Abigail Cooper, CQP FCQI, Quality & Improvement Manager, Otis Elevators, regraded as a Fellow.
Uncovering a case of bid rigging
Published: 7 May 2021
In our latest dilemma, find out what to do when an auditor observes possible fraudulent behaviour unrelated to the audit.
Bouncing forward in the wheel of life: how to face disruption and create balance
Published: 29 Apr 2021
Eva Provedel, Leadership Coach and Trainer at Go Mind in Motion Limited, and author of two recent books on resilience, explains the importance of a positive mindset and balance on quality of life.
From Affiliate to Practitioner
Published: 7 Apr 2021
Raymond Kiernan, PCQI, MCIOB, Regional Quality Manager for Berkeley Homes Capital, describes his journey to achieving the CQI Practitioner grade.
Dealing with time pressures
Published: 9 Feb 2021
In our latest dilemma, find out how to avoid delays with audits and ensure they’re delivered within the audit plan’s designated timeframe.
Lack of engagement from top management
Published: 18 Jan 2021
In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s).
Developing a strategic approach for audits
Published: 18 Jan 2021
Hadi El Cheikh, Quality Health and Safety Executive at Veolia Water Technologies, Middle East, explains how a strategic approach can lead to a more successful audit on the assessment day.
Dealing with product discrepancies in audits
Published: 18 Jan 2021
Greg Hutchins, Managing Director and Principal Engineer at qualityplusengineering.com, recalls how his dealings with a serious product discrepancy on a project led to improvements across the board.
Closing the strategy-to-performance gap
Published: 14 Dec 2020
Donna Clifford, Consultant at FE Associates, UK, outlines the seven rules in Turning Great Strategy into Great Performance and how they can be used to improve business strategies in organisations.
Process automation and the quality professional
Published: 23 Nov 2020
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.