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Thought leadership

Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.

Group of women having a business meeting

Changing minds

Published: 8 Jul 2024

How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.

Man listens carefully to a woman

Just listen....

Published: 29 Feb 2024

Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.

Dr W. Edwards Deming

Forces of destruction

Published: 21 Feb 2024

Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.

Elina Hajiyeva PCQI

A quality education

Published: 29 Jan 2024

Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.

Two hands shaking in agreement cqi quality recruitment

Recruitment problems? It starts with the advert

Published: 27 Jan 2023

With 67% of respondents to the CQI’s Workforce Insight research saying they had struggled to recruit for quality and audit roles, it has never been more important for job adverts to hit their target. Mark Walsh CQP MCQI, an IRCA lead auditor and director at Q-Sys Solutions, highlights some common pitfalls, and how to avoid them. 

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