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Thought leadership

Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.

Group of women having a business meeting

Changing minds

Published: 8 Jul 2024

How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.

Man listens carefully to a woman

Just listen....

Published: 29 Feb 2024

Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.

Dr W. Edwards Deming

Forces of destruction

Published: 21 Feb 2024

Christopher Chinapoo CQP FCQI and Dr Kevan Leach from the CQI’s Deming special interest group look at the perils of extrinsic motivators in systemic perspectives and how to build functional relationships and teams.

Process automation and the quality professional

Published: 23 Nov 2020

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Achieving success in quality

Published: 12 Oct 2020

Donna Hopkins, Quality and Compliance Manager at Ridgeway Biologicals – part of Ceva Animal Health, UK, talks to Daniel Moore about achieving the CQI’s Chartered Membership grade (CQP MCQI), and her plans to move up to Fellowship status in the future.

Creating a quality culture with TQM

Published: 14 Sep 2020

Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.

Being a leader in health and safety

Published: 11 May 2020

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

What makes our team a winner?

Published: 8 Jul 2019

After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

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