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Thought leadership

Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.

Dr W. Edwards Deming

The path of continual improvement

Published: 14 Apr 2025

Rasoul Aivazi, a committee member of the CQI’s Audit, Deming, and Digital Transformation special interest groups (SIG) and Chair of the CQI’s Audit and Deming SIG subcommittees in Japan, looks at the convergence of Kaizen, Katana swordmaking and Deming’s quality teachings.

Turning up the dial on good quality

Quality re-imagined

Published: 14 Jan 2025

Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again. 

George Nyambuya

Upholding the ethics of auditing

Published: 13 Dec 2024

What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

Ryan Renard CQP FCQI

Bring the mountain to you

Published: 9 Dec 2024

Ryan Renard CQP FCQI examines the parallels between martial arts and the quality profession.

Quality Careers Week

The process approach to audit – a unicorn?

Published: 6 Dec 2024

A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Company meeting, quality culture, collaboration

Cultivating a company-wide culture of quality

Published: 15 Nov 2024

In recognition of World Quality Week 2024, Rasoul Aivazi, an international Project Quality Lead and Lead Auditor, reflects on the theme of ‘Quality: From compliance to performance’ and how this can assist in developing a company-wide culture of quality.

Lack of engagement from top management

Published: 18 Jan 2021

In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s). 

Process automation and the quality professional

Published: 23 Nov 2020

Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

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