
Thought leadership
Read the latest interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with The Profession Map.

The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.

The benefits of the CQI mentoring programme in regrade
Two CQI members who utilise the mentor programme have completed regrade. Abigail Cooper, CQP FCQI, Quality & Improvement Manager, Otis Elevators, regraded as a Fellow. She is also a mentor to Gaurav Bijlani, CQP MCQI, Production Test Equipment Manager, Hanover Displays Ltd, who applied for member grade under her mentorship. They discuss how mentoring support helped them with regrading.

Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Achieving success in quality
Donna Hopkins, Quality and Compliance Manager at Ridgeway Biologicals – part of Ceva Animal Health, UK, talks to Daniel Moore about achieving the CQI’s Chartered Membership grade (CQP MCQI), and her plans to move up to Fellowship status in the future.

Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.

Being a leader in health and safety
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

What makes our team a winner?
After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team

Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

The relationship between improvement and reliability
Pauline Burke, MSc PCQI, explores the role of reliability in advancing performance in operations.

The secrets behind a constructive audit experience
John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.
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