Join the West of Scotland branch for their next event – Your Organisation as a System: Deming’s Flow Diagram in the 21st Century.
Our speaker Alan Clark will trace a path from Deming’s famous ‘Production Viewed as a System’ diagram first shown in Japan in 1950, to what Alan calls the Flow & Feedback Diagram, which provides a bigger picture of an organisation, focusing on the customer, but also bringing together the many separate processes within that organisation. You will be given time to consider the strategic questions that are relevant and timely to your situation.
Refreshments will be available prior to the start of the meeting, from 6pm. Non-members are welcome.