Understanding why capturing your wasteful business processes is one of the most useful business improvement techniques you can learn
Process lies at the heart of quality. Every beneficiary of a process is a customer, whether internal or external, and consistent adherence to best practice determines whether the customer is consistently satisfied.
We understand that it can be difficult to achieve your business goals without a good framework to support your improvement projects. The CQI Derby and Nottingham Branch invites you to join our evening seminar to discuss 'Process Improvement.'