22 April 2020 – 7:00pm
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Duration
2 hours 30 minutes
Location
Whitminster Inn
Gloucester
GL2 7NY
United Kingdom

Join the Gloucester branch at this interactive session where the speaker Ian Stanbury will introduce practical approaches to help translate and adopt the ‘Customer Focus’ Quality Principle into the design of business processes.

Details

Ian Stanbury is a Strategic Quality & Business Transformation Consultant, who has worked with a range of well-known organisations in the public and private sectors to design and deploy management systems and complex business change. Previous clients include Nationwide Building Society, Yell, Autoglass, the Met Office and Innovate UK.

Meet and greet in the Function Room Upstairs - Networking 19:00 for a 19:30 start.