15 October 2020 – 12:30pm
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45 minutes
Location United Kingdom

Thinking about World Quality Day? Join our interactive session to share and hear ideas about understanding customer value.


World Quality Day 2020 is around the corner, reflect on Customer Value within this online event. You will hear from committee members discussing a number key enablers of customer value and we will use real-time voting to canvas the opinions of the audience. The objective is to enhance our understanding of Customer Value and how we can support and promote this within our organisations.